Investigation Practice Group

A complaint related to your respectful workplace policies is received. Your first step is to contact Southern Law.

Why?

Reason 1: We understand there is an element of urgency and crisis management that accompanies serious complaints. We are seasoned at navigating complex, challenging, and high-profile matters. We understand the reputation of the organization and the participants may be impacted and the investigation process needs to be a priority.

Reason 2: Engaging a reliable and fair investigator results in a sustainable and acceptable outcome, demonstrates the necessary due diligence, and results in less litigation post-investigation.

Reason 3: Investigations that are conducted fairly and respectfully, and are completed in a timely manner, are more likely to be accepted by those involved.

Southern Law believes that timeliness equals respect for an organization experiencing conflict and its employees/members. We understand the negative impact that these investigative processes can have on organizational culture and those involved. We will offer a fair, efficient process and deliver timely answers in order to reduce disruption and create certainty.

We are adaptable to the needs of participants, offering virtual and/or in-person interviews and expanding or contracting an investigation timeline when necessary due to unforeseen circumstances.

“We believe that investigations are the new arbitrations – when performed at an expert level, investigations reduce the issues in contention around critical organizational concerns.”

— Lisa Southern, Managing Partner

Our Approach

We are highly regarded neutral third parties who resolve disputes in a confidential manner. We view our commitment to being accepted as neutral and impartial by all participants to be vital to our work and reputation.
Fairness is key, and neutrality is non-negotiable. Our paramount job is to ensure that the investigation process we offer is fair to all involved. This overarching requirement guides us in our work and how we manage complex and, at times fractious, matters.
Each investigation necessitates synthesizing evidence, making factual findings, and producing comprehensive reports. Internally, reports are assessed for thoroughness, logic, legal analysis, and reasonableness of findings.
We believe that timeliness equals respect for organizations and their employees/members. We understand the negative impact that these important processes can have on organizational culture and the individuals involved. We offer a fair, efficient process and deliver timely answers to reduce disruption and create certainty for those involved.
When a request for an external investigation is received, a highly structured approach is used to conduct the investigation to ensure it reflects the requirements of the organization’s policies and reflects the needs for privacy and confidentiality of the complainants and the respondents.